Legal
Legal and security policies
balanita.com is operated by Balanita Pvt Ltd. One set of company-wide policies covers every Balanita service. That includes Balanita Managed LMS. Every policy is published in full on this site, each on its own page, so there is only ever one current version.
Company-wide policies
Fifteen policies, grouped by what they cover. Each link opens the full policy.
Privacy and data
- Privacy Policy
How we collect, use and protect personal information from our websites and services.
- Data Privacy Policy
How we handle and safeguard the personal data we collect, process or store, and the rights of the people it belongs to.
- Documents’ Retention/Storage and Deletion Policy
How long we keep company records, where we store them and how we dispose of them.
Security and continuity
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Information Security Policy
The controls, access management and procedures that protect information and IT systems.
- IT Security Policy
How we protect systems against unauthorised access, data breaches and cyber threats.
- Incident Response Policy
How security incidents are reported, assessed, contained and resolved.
- Data Breach Response Plan
The steps we take if personal data is breached, including notifying the people affected and the relevant authorities.
- Disaster Recovery and Business Continuity Plan
How we restore systems and keep critical work running after a disruption.
Suppliers and licensing
- Vendor Management Policy
How we assess, select and monitor third-party vendors against security and privacy standards.
- Software Licensing and Compliance Policy
How we buy, deploy and track software licences so every installation stays compliant.
How our team works
- Acceptable Use Policy
What our team may and may not do with company systems and networks.
- Remote Work Policy
Security and working requirements for team members working remotely.
- Training and Awareness Programs
How our team is trained in security, data protection and compliance.
- Employee Code of Conduct
The ethical standards our team works to, including the prevention of financial crime.
- Anti-Corruption Policy
Our commitment to preventing bribery and corruption in every business dealing.
For procurement and security reviews
If your organisation runs a vendor or security review, these policies answer most of the standard questions before the first meeting.
Service terms
The terms for each engagement are set out in its confirmed scope document and contract, agreed in writing before any payment.
Your data and accounts
Your LMS, licences, server and learner data stay in your name. Every contract includes a responsibility matrix stating who owns what.
Questions about a policy
Raise them on your discovery call, or through the contact page.
Talk to our team before you commit
A free 30-minute discovery call covers your requirements, and any security or compliance questions your organisation needs answered.